OUR STORY: WHO WE ARE
With over 2 million successful installations and 60 years of experience ELGi is a global leader in designing and manufacturing an extensive range of innovative and technologically advanced compressed air solutions that have helped companies achieve their productivity goals while ensuring the lowest total cost of ownership.
We follow the highest Total Quality Management (TQM) standards. ELGi was awarded the Deming Prize in 2019, making it the first air compressor manufacturer to win the medal in the past 60 years. Our manufacturing facilities in India are state-of-the-art: the ELGi Air Centre Plant spans over 465,000 square meters of manufacturing space in Coimbatore, India. Our in-house foundry produces high-precision grey and SG iron castings using the most advanced and environmentally friendly processes.
Partnering with the best quality vendors in the world ensures we meet the highest quality standards whilemaintaining a strong competitive edge. ELGi Compressors Europe’s history started in 2012 when ELGi acquired the portable air compressor manufacturer ROTAIR Spa in Italy. From 2019 onwards, ELGi Compressors Europe has expanded into Europe and North-West French Africa.
With our own manufacturing facility in Italy and our Headquarters in Belgium, we are set up to serve you and your customers. Our dedicated Sales Teams, located across Europe, have significant expertise in the compressed air business, ensuring strong support and smooth problem-solving.
WHAT YOU CAN EXPECT FROM US
At ELGi, we refer to our distributors as "Channel Partners" because they are an essential part of our strategy and business.
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HIGH QUALITY PRODUCT OFFERINGS
QUALITY YOU CAN TRUST: DISCOVER OUR HIGH-QUALITY PRODUCT OFFERINGS TODAY
World-class air compressors and accessories are a part of our extensive product portfolio:
Products with the best life cycle cost for every customer
Best-in-the industry up-time
Our commitment to reliability by providing best-in-class warranty
Highest Total Quality Management (TQM) standards: ELGi was awarded the Deming Prize in 2019, making it the first
air compressor manufacturer to win the medal in the past 60 years.
EXCEPTIONAL AFTERMARKET SUPPORT
WE'VE GOT YOUR BACK: EXCEPTIONAL AFTERMARKET SUPPORT EVERY STEP OF THE WAY.
ACCESS TO ELGi'S GENUINE PARTS AND SERVICE PLANS
Highest Total Quality Management (TQM) standards: ELGi was awarded the Deming Prize in 2019, making it the first air compressor manufacturer to win the medal in the past 60 years.
REDUCED DOWNTIME
Comprehensive ELGi aftermarket support for compressors minimises downtime and reduces the risk of unexpected breakdowns, ensuring uninterrupted operations for end customers.
INCREASED CUSTOMER SATISFACTION VIA BETTER SERVICE THROUGH OUR LOCAL PRESENCE
Our local aftermarket team assists our Channel Partners by providing exceptional service and support to their customers, improving overall customer satisfaction and loyalty.
EXTENDED PRODUCT LIFESPAN
Our predictive aftermarket actions, coupled with service kits, including lubricants, can help extend the lifespan of compressors, reducing the need for premature component replacements and providing our Channel Partners with additional revenue streams over time.
STREAMLINED WARRANTY AND CLAIMS MANAGEMENT
ELGi provides systems and tools which help our Channel Partnersmanage warranty claims and related processes more efficiently, saving time and reducing the administrative burden.
COST SAVINGS
Effective aftermarket support can help distributors save money by reducing the need for costly repairs or premature component replacements, optimising inventory management, and streamlining administrative processes.
IMPROVED BUSINESS PERFORMANCE
UPGRADE YOUR BUSINESS PERFORMANCE WITH ELGi
CONTINUOUS TRAINING
EMPOWERING OUR CHANNEL PARTNERS TO EXCEL WITH CONTINUOUS TRAINING.
AIR COMPRESSOR KNOWLEDGE
ELGi's approach to continuous training provides our Channel Partners with a comprehensive understanding of different air compressors' features, capabilities, and limitations.
PRODUCT TRAINING AND TECHNICAL TRAINING
Our product and technical training on compressed air technology helps our Channel Partners provide accurate information to the end customers, answer their questions, and make customised recommendations based on their needs.
AFTERMARKET AND SERVICE TRAINING
Our aftermarket and service training provides an in-depth look at how to excel when servicing your customers.
COMMERCIAL SALES TRAINING
We help our Channel Partners to make value-based selling of compressed-air solutions.
REDUCED RETURNS
Our technical training helps our Channel Partners identify the right air compressors for their customers' needs, reducing the likelihood of returns or exchanges due to incorrect purchases.
IMPROVED CUSTOMER SERVICE
Our technical training also supports our Channel Partners to better serve customers by addressing customers' questions and concerns more effectively. This can lead to higher levels of customer satisfaction, loyalty, and repeat business.
LOCAL SUPPORT IN YOUR MARKET
YOUR PARTNER IN THE NEIGHBOURHOOD:
ELGi AREA SALES MANAGERS.
DEDICATED LOCAL TEAM
ELGi has a dedicated local team, including area sales managers and service managers, to support your business needs in your market.
PROFESSIONAL AND EXPERIENCED
Our ELGi team consists of professional and trained air compressor experts having an average of over 20+ years of experience inh te industry.
EASE OF COMMUNICATION
Our Channel Partners each have one direct contact with ELGi consisting of their respective ELGi area sales managers, which helps ease communication.
TECHNOLOGY AND EXPERTISE
We provide technology and expertise in compressed air solutions to assist you during the sales process.
RELATIONSHIPS BASED ON TRUST AND LOYALTY
Stronger relationships are nurtured via our local teams, helping to build a lasting partnership based on trust and loyalty.
OUR PROMISE
ELGi's promise to our Channel Partners is based on the 4 KEY PRINCIPLES.
TRUST
TOGETHER WE BUILD TRUST
- Our Go-to-Market strategy is exclusively through ELGi Channel Partners. We have chosen not to engage in direct business and instead focus on growing through our network of ELGi Channel Partners.
- Conducting business with our Channel Partners in a transparent way
- Maintaining regular and open communication about operations, products, and policies.
- Supporting and collaborating with our Channel Partners by providing them with continuous training, local support, marketing materials, and other resources to demonstrate our commitment to their success.
- Fair and equitable treatment in terms of pricing, delivery times, and other terms and conditions.
- Striving to create a mutually beneficial relationship with our Channel Partners.
- Fulfilment of commitments, such as providing products on time, resolving disputes quickly, and offering support when needed.
- Resolving conflicts in a timely and satisfactory manner.
LOYALTY
LOYALTY BREEDS SUCCESS
- Maintaining a long-term relationship, even during challenging times.
- Sharing our resources, such as marketing materials, customer leads, and business intelligence with our Channel Partners to promote teamwork which helps achieve mutual goals.
- We work collaboratively with our Channel Partners and regularly exchange information on marketing dynamics which helps develop new products, marketing strategies, and sales programs.
- Willingness to sign agreements with our Channel Partners based on our agreed business terms and conditions to make our relationship long-lasting.
- Providing support and continuous training to our channel partners to help them grow their business and improve their sales.
GROWTH
GROWING TOGETHER WITH OUR PARTNERS
- Becoming one of the world's top three air compressor manufacturers as our vision, we are committed to supporting our Channel Partners in becoming the preferred air compressor distributor in their area, the first choice for customers seeking high-quality air compressors and accessories as well as exceptional service.
- Expanding product lines: Introducing new products and expanding the product line to create new growth opportunities for our channel partners.
- Territory expansion: Working with our Channel Partners to expand their territory to grow their sales and provide new growth opportunities without creating conflict with others.
- Targeting new markets: Identifying new markets and developing sales strategies collaboratively in order to enter those industries/verticals which create new growth opportunities for our channels.
- Offering training and support to our Channel Partners to excel technically and commercially to become the preferred air compressor distributor their region.
- Developing joint marketing campaigns and promotions for our Channel Partners to create new growth opportunities and increase their sales.
PARTNERSHIP
OUR DISTRIBUTORS ARE OUR PARTNERS
- Leveraging our core strategy to collaborate closely with our Channel Partners resulting in sustainable growth and exceptional customer service whilst maintaining our position as the “most accessible and easy-to-do business-with” air compressor manufacturer in the market.
- Joint planning: Collaborating with our Channel Partners to develop joint business plans that set out mutual goals, strategies, and objectives with a common purpose of becoming the clear choice for customers seeking superior products and unparalleled customer support.
- Shared responsibility: We encourage our Channel Partners to act with a sense of shared responsibility to achieve success
- Developing joint branding initiatives and co-marketing campaigns in fairs, tradeshows and online.
- We place great emphasis on open communication channels with our Channel Partners. This enables us to engage in discussions about market dynamics as well as fostering collaborative problem-solving and decision-making.
CHANNEL PARTNER TESTIMONIALS
Verardi Group s.r.l.
Promotech - EN
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